Zoom audio problems on Surface Laptop - Microsoft Community.
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How to Fix It When a Zoom Microphone Is Not Working.If you are having trouble being heard by other participants, follow the instructions below to troubleshoot your microphone. Windows 10 has a feature that can prevent Zoom from being able to access your camera. Check if the volume on your computer is muted or too low. To do this, click the speaker icon in the bottom right corner of Windows With macOS , you can also find volume control options via the menu bar or System Preferences. Look to see if you can see an X next to the speaker icon.
If so, activate the speakers using the buttons or by tapping the speaker icon. Check the volume using the volume buttons on your smartphone. If you habitually set your smartphone to silent or vibrate, check the audio profile on Android or iOS to see if the sound is turned on. As simple as it sounds, rebooting often helps solve audio problems.
Want to see all participants on Zoom because multiple users are in a video conference? With the Zoom gallery view, you can quickly get an overview and see all participants even in large Zoom meetings. More precisely, up to 49 participants at once.
Learn how it works and the differences between the desktop and mobile app here. If you take part in lots of different video conferences, you might like to use a different name for each one. Mute other nearby audio devices. If you hear an echo, your microphone might be picking up the audio from another source, like a TV or speaker.
To avoid hearing an echo in Zoom, everyone should mute their mic when not speaking. Meeting organizers can mute everyone else in the meeting. Adjust Zoom's Advanced Audio Settings. Zoom offers advanced tools to improve audio playback, but they can sometimes have the opposite effect. If you have ongoing audio problems with your mic, open Zoom while not in a meeting and select the Settings gear , then choose the Audio tab and select Advanced to change these options.
Reinstall Zoom. If your microphone still isn't working, you can join a Zoom meeting by phone. If you dial into a conference, mute your computer so that it doesn't interfere with the audio.
You could be on the wrong device. Another common problem is not being able to receive email messages from Zoom. This can include notifications and activation emails. These can take up to 30 minutes to arrive and may take longer. Emails will come from no-reply zoom. Sometimes there are server issues or platform maintenance, which could mean the service will be down for a while. You will need to wait, if this is the case. As long as your internet connection is sufficient, it tends to be a bit more reliable if the installed app is experiencing problems.
Sometimes Zoom can get confused about audio versus video settings. Make sure video connections are routed to your webcam and, if necessary, your audio is routed to connected speakers.
Yes, Zoom bombing is a thing. If someone Zoom-bombed your meeting in the past, there is one solution that is incredibly effective at preventing future invasions. The host creating the meeting and sending out invitations can require all participants to enter a passcode before joining. That means strangers have a hard time finding ways to drop in. In fact, requiring a password is set as the default. That frees up resources for Zoom to use. Make sure you're using the latest version of Zoom: There have been a number of Zoom updates recently, the latest version at the time of writing is Zoom 5.
You'll usually be prompted to update when you open Zoom if there's an update, but it's always worth checking, as some features change between updates. My app keeps crashing or closing: First of all, do both of the things above.
If you're still having problems, try restarting your computer. If that doesn't solve it, check if there are any software updates for your computer. Zoom says my connection is unstable: Unfortunatly this happens from time to time. This is a local connection problem so the first thing is to check your Wi-Fi connection or wired connection. It's worth running a speed test - just Google speed test and you'll get the option to run a quick test where you can see if there really is a speed problem.
If you're using Wi-Fi, see if you can plug into a wired connection instead, as it's likely to be more stable than Wi-Fi, or move closer to your router. This is definitely worth doing if you always have a connection problem on Zoom. If it's a one-off problem, there's likely nothing you can do about it except wait for the problem to pass - you could try stopping all other activity on your connection to let Zoom have all the bandwidth available.
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